Remote opportunity at
TwilioStrategic Account Executive (German Speaking)
Twilio is seeking a Strategic Account Executive to focus on the DACH region, playing an integral role in expanding the company's EMEA presence. Operating remotely from…
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About This Role
Twilio is seeking a Strategic Account Executive to focus on the DACH region, playing an integral role in expanding the company's EMEA presence. Operating remotely from Spain with required travel, the person in this role will drive revenue growth, manage rapidly expanding accounts, and secure new business opportunities. Twilio shapes global communications through innovative solutions like voice, messaging, email, contact center software, and account security applications, empowering developers and enterprises…
Job Description
Twilio is seeking a Strategic Account Executive to focus on the DACH region, playing an integral role in expanding the company's EMEA presence. Operating remotely from Spain with required travel, the person in this role will drive revenue growth, manage rapidly expanding accounts, and secure new business opportunities. Twilio shapes global communications through innovative solutions like voice, messaging, email, contact center software, and account security applications, empowering developers and enterprises to build customized customer experiences. This position requires pitching complex technical offerings to both business and technical audiences, developing pricing proposals, managing contract negotiations, and maintaining strong customer satisfaction. The ideal professional thrives in a remote-first work environment, balances multiple active deals simultaneously, and communicates intricate financial and technical concepts with clarity. While the company operates remotely, employees may occasionally report in person for functional off-sites, team gatherings, or client meetings. Twilio utilizes artificial intelligence during the initial hiring screening process, though final hiring decisions are made by human team members. Qualified applicants must possess fluency in the German language and bring a solid background in sales or account management. Candidates should note that the employer participates in the E-Verify program where required by law and maintains an equal opportunity employment policy that protects individuals regardless of background, race, religion, sexual orientation, or other legally protected characteristics.
Responsibilities
- Manage and support the fastest-growing customer accounts within the assigned region
- Drive revenue expansion, up-selling, and cross-selling across an established list of accounts
- Source net new business opportunities and open doors for products such as voice, messaging, email, contact center, and account security software
- Maintain high levels of customer satisfaction throughout the lifecycle
- Develop pricing proposals, negotiate contract terms, and oversee the contracting process
- Sell solutions to technical and business decision-makers while building mutual respect
- Translate complex financial, technical, and contractual details into simple terms
- Handle multiple deals simultaneously while balancing conflicting priorities
Requirements
- Minimum of 6 years of account management or sales experience selling and closing complex technical solutions to a large customer base
- Demonstrated track record of consistently meeting or exceeding sales quotas
- Experience managing accounts ranging from large multinational enterprises to digital native businesses
- Understanding of account management practices focused on cross-selling and up-selling within a mature customer base
- Familiarity with financial reporting and revenue tracking within a direct customer base
- Proficiency in the German language
Qualifications
- Experience selling to both business and technical audiences
- Background or understanding of the communications market
- Prior experience selling or working with messaging, voice calling, email, or account security verification
- Previous experience operating in a traditional telecommunications business environment
- Demonstrated curiosity as a networker with strong emotional intelligence
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare coverage
- Retirement savings program
- Support for employee volunteering and donation efforts
Frequently Asked Questions
Where is this job located?
The position is based in Spain as part of Twilio's remote-first work model. Approximately 25% travel is anticipated for customer meetings and in-person team connections.
What language skills are required for this role?
Candidates must have German language proficiency.
What is the salary range for this position?
The specific salary is not stated in the job posting, though the company offers competitive pay alongside various benefits.
What level of experience is needed?
Applicants must have at least 6 years of account management or sales experience involving the sale and closing of complex technical solutions to a large customer base.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
