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Zuora

Customer Solution Engineer - Quote to Cash

Zuora is seeking a Customer Solution Engineer - Quote to Cash to join its strategic customer team on a full-time, on-site basis. Zuora develops monetization platforms…

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Role Snapshot

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Remote from

Not specified

Salary

USD 99,500 - 193,200/yr

Department

General

Employment

Full-time

Experience

Not specified

Published46m ago
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About This Role

Zuora is seeking a Customer Solution Engineer - Quote to Cash to join its strategic customer team on a full-time, on-site basis. Zuora develops monetization platforms that help companies manage subscriptions, usage-based pricing, and recurring revenue models. In this role, the professional will partner with Account Executives on enterprise sales cycles, guiding technical evaluations and remaining engaged with clients post-sale to support adoption and expansion. This position is well-suited for…

Job Description

Zuora is seeking a Customer Solution Engineer - Quote to Cash to join its strategic customer team on a full-time, on-site basis. Zuora develops monetization platforms that help companies manage subscriptions, usage-based pricing, and recurring revenue models. In this role, the professional will partner with Account Executives on enterprise sales cycles, guiding technical evaluations and remaining engaged with clients post-sale to support adoption and expansion.

This position is well-suited for a technical expert who enjoys a hands-on approach involving solution design, product demonstrations, and proofs of concept using APIs, data, and integrations. The chosen candidate will collaborate closely with internal departments such as Product, Services, and Support, while also interacting with technical and business stakeholders including senior leadership. Travel within the assigned territory may be required.

The annual base salary range for this position is USD 99,500 to 193,200, supplemented by total rewards including variable compensation, insurance plans, and retirement programs. Zuora is an equal opportunity employer committed to fostering an inclusive workplace environment.

Responsibilities

  • Collaborate with Account Executives throughout enterprise sales cycles encompassing discovery, solution design, demonstrations, and technical wins
  • Design quote-to-cash solutions incorporating billing, CPQ, revenue management, and subscription or usage-based pricing models
  • Develop customized product demonstrations and proofs of concept tailored to specific client needs
  • Communicate technical and business concepts to diverse stakeholders, including senior executives
  • Monitor the technical health of assigned accounts to identify potential expansion opportunities
  • Contribute to requests for proposals, customer events, and cross-functional collaboration with Product, Services, Support, and partner teams
  • Travel within the assigned territory when necessary

Requirements

  • Minimum of 5 years of experience in Sales Engineering, Presales, Solution Consulting, or Solution Architecture within enterprise B2B SaaS
  • Demonstrated technical aptitude for hands-on configuration, integration, and building
  • Direct experience in at least one of the following areas: billing or subscription platforms, quote-to-cash systems, ERP or finance platforms, or revenue operations
  • Strong communication capabilities spanning engineering, finance, and business buyers

Qualifications

  • Background in usage-based or consumption billing, including metering, rating, and mediation
  • Experience with telecommunications or other high-volume usage business models
  • Familiarity with AI or usage-heavy product monetization
  • Knowledge of structured deal methodologies such as MEDDIC
  • Bachelor's degree or equivalent practical experience

Core Skills

Benefits

  • Base salary ranging from USD 99,500 to USD 193,200 per year with variable bonus and performance-based reward opportunities
  • Retirement programs
  • Medical, dental, and vision insurance coverage
  • Flexible time off alongside paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave
  • Learning and development stipend
  • Charitable donation matching and volunteer opportunities
  • Mental wellbeing resources and support

Frequently Asked Questions

What is the salary for the Customer Solution Engineer position?

The annualized base salary ranges from USD 99,500 to USD 193,200, with total on-target earnings ranging between $124,375 and $251,160 including variable compensation.

What is the employment type and remote status for this role?

The posting specifies full-time employment on an on-site basis, with required travel within the assigned territory.

What experience is required to apply?

Applicants must have at least five years of experience in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals, plus hands-on technical aptitude and background in quote-to-cash, billing, ERP, or revenue operations systems.

How can candidates request accommodation during the interview process?

Applicants needing special assistance or accommodations can contact the employer by sending an email to assistance@zuora.com or a local equivalent where applicable.

Sample Interview Questions

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