Remote opportunity at
CoinbaseSpecialist, Market Operations
Coinbase seeks a Specialist, Market Operations to join its remote team on a full-time basis. The company focuses on increasing economic freedom and operates in an…
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About This Role
Coinbase seeks a Specialist, Market Operations to join its remote team on a full-time basis. The company focuses on increasing economic freedom and operates in an intense, fast-paced environment. This position involves maintaining the health of clearing, trading, and connectivity systems across the Coinbase Derivatives Exchange (CDE) and Deribit. This role suits professionals who thrive in a continuous 24/7 operational setting. Team members handle real-time troubleshooting, support customer inquiries, and…
Job Description
Coinbase seeks a Specialist, Market Operations to join its remote team on a full-time basis. The company focuses on increasing economic freedom and operates in an intense, fast-paced environment. This position involves maintaining the health of clearing, trading, and connectivity systems across the Coinbase Derivatives Exchange (CDE) and Deribit.
This role suits professionals who thrive in a continuous 24/7 operational setting. Team members handle real-time troubleshooting, support customer inquiries, and coordinate cross-functional problem resolution. Responsibilities also include participating in deployment testing for pre-production environments and assisting with client onboarding for prediction markets and event contracts.
Coinbase operates on a remote-first model, though employees occasionally gather for quarterly in-person working sessions known as surges. The target annual base salary ranges from £81,630 to £90,700 GBP, with potential additions for equity, bonuses, and standard medical, dental, and vision coverage.
Responsibilities
- Provide real-time functional and technical support for exchange applications, clearing systems, and electronic trading across Deribit and CDE.
- Investigate and resolve client questions regarding connectivity, product schedules, business technology, market events, and exchange functionality.
- Deliver front-line support for internal and external investigations involving exchange operations, which includes handling error trade analysis and resolution.
- Collaborate with product and development teams to roll out platform updates, launch new products, and run deployment testing in pre-production environments.
- Facilitate the onboarding and ongoing operational enablement of clients and vendors across both exchanges, including event contracts and prediction markets listed on CDE.
- Pinpoint, record, and suggest operational workflow enhancements that align with overall business goals and platform expansion.
Requirements
- Possess at least one year of professional experience in technical operations or financial markets operations.
- Demonstrate hands-on product and operational familiarity with listed futures or options, including error trade analysis and resolution.
- Show the ability to communicate intricate technical solutions and problems clearly to both technical and non-technical audiences.
- Have experience providing multi-channel customer support via voice, email, and chat while maintaining quality in high-volume, time-sensitive situations.
Qualifications
- Hold a BA or BS degree in Economics, Information Systems, Finance, or another technical field.
- Bring familiarity with event contracts, prediction markets, FIX protocol, network protocols, SQL, or CRM platforms like JIRA and Salesforce.
Core Skills
Benefits
- Annual base salary between £81,630 and £90,700 GBP
- Equity eligibility
- Bonus eligibility
- Medical benefits
- Dental benefits
- Vision benefits
Frequently Asked Questions
Is this position remote?
Yes, Coinbase operates as a remote-first company, though employees are expected to gather quarterly for in-person working sessions called surges.
What is the salary range for this role?
The target annual base salary ranges from £81,630 to £90,700 GBP, excluding equity and bonus eligibility.
What are the core educational requirements?
Candidates must hold a BA or BS in Finance, Information Systems, Economics, or a technical field, along with one or more years of experience in technical operations or financial markets operations.
Are there application limits for this position?
Yes, candidates are permitted to submit a maximum of three applications within a six-month period.
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