Opportunity at
AtomicSales Concierge
Atomic, a venture studio and venture capital firm, is seeking a Sales Concierge for Intellica, an e-commerce platform that connects brands with customers via iMessage. This…
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About This Role
Atomic, a venture studio and venture capital firm, is seeking a Sales Concierge for Intellica, an e-commerce platform that connects brands with customers via iMessage. This position offers early-stage growth potential within an enterprise focused on launching transformative businesses across multiple industries. The role blends sales, support, and customer care responsibilities. This is a full-time, on-site opportunity suitable for professionals who excel at communication and relationship building. Day-to-day duties involve…
Job Description
Atomic, a venture studio and venture capital firm, is seeking a Sales Concierge for Intellica, an e-commerce platform that connects brands with customers via iMessage. This position offers early-stage growth potential within an enterprise focused on launching transformative businesses across multiple industries. The role blends sales, support, and customer care responsibilities.
This is a full-time, on-site opportunity suitable for professionals who excel at communication and relationship building. Day-to-day duties involve handling text message conversations with retail customers to recover abandoned carts, answer questions, and secure sales conversions. Candidates should expect a hybrid environment requiring good judgment to balance persuasion with attentive service.
The ideal candidate possesses a strong background in customer engagement, high-touch retail, or sales. Atomic operates as an equal opportunity employer committed to building a diverse workforce.
Responsibilities
- Interact with consumer leads via messaging to build brand loyalty and complete sales transactions
- Balance sales pitches, customer support inquiries, and general assistance with an appropriate tone
- Identify and escalate operational edge cases, process gaps, and workflow issues
- Maintain accurate internal documentation alongside team members
- Partner with the product platform team to highlight enhancement opportunities
- Optimize conversation conversion rates and execution speed
- Learn and adopt new technology platforms quickly
Requirements
- Maintain a flexible work schedule including mandatory weekend coverage
- Ability to remain seated and view a computer display for long periods
- Demonstrate strong written and verbal communication skills
- Comfort using software applications, including some technical or product background
Qualifications
- Possess at least two years of background in customer engagement, retail sales, or similar client-facing positions
- Experience within luxury or high-touch retail sectors is preferred
Core Skills
Frequently Asked Questions
What is the employment type and work arrangement for the Sales Concierge role?
The position is full-time and on-site.
What are the salary details for this position?
The salary is specified as USD 25 - 30/yr in the posting.
What kind of schedule is required?
The role requires a flexible work schedule that includes mandatory weekend coverage.
Are there specific experience requirements?
Candidates need at least two years of experience in retail sales, customer engagement, or related customer-facing roles, with a preference for luxury or high-touch retail backgrounds.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
