Remote opportunity at
InstacartData Analyst, Platform Excellence Ops Analytics
Instacart operates an online grocery platform connecting customers with retailers and personal shoppers. The company is hiring a Data Analyst for the Platform Excellence Ops Analytics…
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About This Role
Instacart operates an online grocery platform connecting customers with retailers and personal shoppers. The company is hiring a Data Analyst for the Platform Excellence Ops Analytics team to support fulfillment quality within the Marketplace and Retailer Pillar. In this remote position, the analyst will utilize operational data to pinpoint performance gaps, detect quality issues, and formulate data-driven recommendations to enhance business processes and products. This role suits professionals who enjoy…
Job Description
Instacart operates an online grocery platform connecting customers with retailers and personal shoppers. The company is hiring a Data Analyst for the Platform Excellence Ops Analytics team to support fulfillment quality within the Marketplace and Retailer Pillar. In this remote position, the analyst will utilize operational data to pinpoint performance gaps, detect quality issues, and formulate data-driven recommendations to enhance business processes and products.
This role suits professionals who enjoy tackling complex operational challenges through data analysis, proactive monitoring, and cross-functional collaboration. The analyst will be responsible for tracking retailer performance metrics, building monitoring systems, and presenting insights to both technical and business stakeholders.
Instacart follows a Flex First remote work model, allowing employees to choose their primary work location while connecting through regular in-person events. For this specific remote opening, the company is currently hiring candidates located in the Canadian provinces of Ontario, Alberta, British Columbia, and Nova Scotia.
Responsibilities
- Proactively monitor and resolve retailer performance issues across various dimensions by building dashboards and streamlined processes
- Track and analyze performance outliers within Retailer Quality workstream metrics to determine root causes and suggest corrective actions
- Analyze large datasets regarding Retailer Fulfillment Quality to independently execute analytical plans and reduce fulfillment issues
- Handle ad hoc retailer analyses, analytics requests, launch impact assessments, and retailer escalations while sizing initiatives for roadmaps
- Develop and present insight decks to cross-functional business and technical audiences using data-backed logical narratives
Requirements
- At least one year of experience in data analytics, data science, consulting, corporate strategy, or business intelligence
- Demonstrated experience analyzing and visualizing large datasets
- Advanced proficiency in SQL alongside Excel or Google Sheets
- Ability to aggregate large amounts of data while utilizing an understanding of micro and macro fulfillment metrics
- Strong attention to detail and problem-solving skills to detect performance anomalies, build hypotheses, and draw conclusions
- Proficiency in Google Slides or PowerPoint for communication
- Capability to work independently with ownership and suggest new ideas to challenge current processes
Qualifications
- Prior work experience in a logistics business or consumer marketplace
- Familiarity with Jira, GitHub, and data warehouses such as Snowflake
- Experience using data visualization tools like Tableau or Mode
- Experience collaborating directly with engineering and product teams on scalable process solutions
- Experience using AI tools for analytics, including data validation and reproducibility methods
Core Skills
Benefits
- Market-competitive compensation dependent on the candidate's permanent work location
- New hire equity grant
- Annual equity refresh grants
- Flexible remote work environment under the Flex First policy
Frequently Asked Questions
What is the location policy for this position?
This is a remote role operating under Instacart's Flex First policy. Currently, hiring for this position is restricted to candidates residing in the Canadian provinces of Ontario, Alberta, British Columbia, and Nova Scotia.
What is the employment type for this role?
The posting specifies that this is a full-time position.
What is the salary range for this Data Analyst role?
For Canadian-based candidates, the base pay range is listed between CAD 81,000 and CAD 85,500, with actual offers varying based on factors like candidate experience and location.
What experience is required to apply?
Applicants must have a minimum of one year of experience in a data analytics-related role such as data science, consulting, corporate strategy, or business intelligence, along with advanced proficiency in SQL and Excel or Google Sheets.
Sample Interview Questions
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