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Twilio

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Twilio

Staff Product Manager

Twilio operates as a cloud communications platform provider, enabling developers and organizations to build personalized interactions through communication APIs and developer tools. The company functions remotely…

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Role Snapshot

Hiring Now

Remote from

Remote

Salary

Undisclosed

Department

General

Employment

Full-time

Experience

Not specified

Published16d ago
Listing Views15
Applications0
Apply BeforeNo deadline

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About This Role

Twilio operates as a cloud communications platform provider, enabling developers and organizations to build personalized interactions through communication APIs and developer tools. The company functions remotely while maintaining a global presence and a focus on compliance and messaging standards. The organization seeks a Staff Product Manager to join its Senders and Numbers Onboarding and Compliance product team. In this position, the professional will manage products related to Senders and Numbers,…

Job Description

Twilio operates as a cloud communications platform provider, enabling developers and organizations to build personalized interactions through communication APIs and developer tools. The company functions remotely while maintaining a global presence and a focus on compliance and messaging standards.

The organization seeks a Staff Product Manager to join its Senders and Numbers Onboarding and Compliance product team. In this position, the professional will manage products related to Senders and Numbers, balancing simple onboarding workflows with strict telecommunications regulations.

This opportunity suits a product management professional with a background in SaaS, IaaS, or PaaS who possesses technical understanding and analytical skills. The candidate will work remotely from Ontario, British Columbia, or Alberta, Canada, with occasional travel for team meetings or customer events.

Twilio is an equal opportunity employer. The hiring process incorporates artificial intelligence for efficiency, though final decisions rest with human staff.

Responsibilities

  • Gather and define business requirements and translate them into user stories for engineering teams
  • Collaborate with cross-functional stakeholders to plan, design, execute, and deliver product investments based on success metrics
  • Formulate and promote the product vision, strategy, and roadmap to gain stakeholder alignment
  • Work alongside go-to-market teams to release products and support sales and marketing adoption efforts
  • Execute regular data-driven reviews evaluating business performance, revenue, and market results

Requirements

  • Minimum of 8 years of product management experience within SaaS, IaaS, or PaaS
  • Demonstrated history of managing successful product launches and executing product strategies
  • Strong analytical capabilities using quantitative and qualitative information to guide decisions and secure executive support
  • Demonstrated communication and interpersonal skills to collaborate and present effectively across all levels
  • Solid technical, analytical, and user interface design comprehension
  • Ability to manage ambiguous challenges, conflicting inputs, and complex strategic initiatives

Qualifications

  • Experience developing products or services focused on APIs and developer experience
  • Background working within a regulated ecosystem
  • Bachelor degree in Computer Science, Engineering, or equivalent practical experience
  • Familiarity with cloud computing, APIs, communications technology, or enterprise software

Core Skills

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare coverage
  • Retirement savings program

Frequently Asked Questions

Is this position remote?

Yes, this role is remote and must be based in Ontario, British Columbia, or Alberta, Canada. Employees may occasionally need to travel for project meetings, team gatherings, or customer sessions.

What is the salary range for this role?

The salary range for candidates based in British Columbia is $145,840.00 to $182,300.00 with a target bonus percentage of 15 percent. Salaries for other locations are determined by factors such as skills, experience, and geographic location.

What experience is required to apply?

Applicants must have at least 8 years of product management experience in SaaS, IaaS, or PaaS, along with a bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

Until when is the job posting accepting applications?

Applications are intended to be accepted until October 12, 2026, though this timeline may change based on business needs.

Sample Interview Questions

AI-generated questions tailored to this specific role — a preview of the full practice set.

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