Remote opportunity at
TwilioPrincipal Product Manager
Twilio is hiring a Principal Product Manager for the Channels email team to steer the strategic email data plane integrations strategy. Operating remotely within the United…
Career Tools
About This Role
Twilio is hiring a Principal Product Manager for the Channels email team to steer the strategic email data plane integrations strategy. Operating remotely within the United States (excluding certain states), the successful candidate will tackle complicated infrastructure hurdles, safeguard key revenue streams, and build resilient, scalable systems. This position fits professionals with deep technical backgrounds in communication products who excel at connecting business value with engineering execution. Twilio develops cloud…
Job Description
Twilio is hiring a Principal Product Manager for the Channels email team to steer the strategic email data plane integrations strategy. Operating remotely within the United States (excluding certain states), the successful candidate will tackle complicated infrastructure hurdles, safeguard key revenue streams, and build resilient, scalable systems.
This position fits professionals with deep technical backgrounds in communication products who excel at connecting business value with engineering execution. Twilio develops cloud communications solutions that empower businesses and developers globally to create customized customer interactions. The organization champions a remote-first work model while supporting employee communities through volunteer initiatives.
In this capacity, the product lead will serve as the primary authority on email and partner integrations. Duties involve setting multi-year product roadmaps, coordinating launch schedules, defining feature specifications, and guiding customers through transitions away from legacy APIs. Collaboration with go-to-market teams and peer product managers is essential for success. Compensation varies by geographic region, with specific salary tiers established for areas such as Colorado, select parts of California, and other designated states. The position may qualify for the company equity plan, corporate bonus structure, and standard employee health and wellness offerings.
Responsibilities
- Act as the subject matter expert for email, cross-channel, and partner integrations to solve intricate product challenges
- Calculate business impact and return on investment using financial and engineering insights
- Design and execute the multi-year roadmap for the domain from conception through release
- Deliver prioritized recommendations based on timing and opportunity
- Coordinate with go-to-market teams to ensure successful product rollouts and milestone delivery
- Specify requirements and manage launch planning, especially for migrating users off deprecated APIs
- Document concepts swiftly for team feedback within a remote work environment
- Work alongside adjacent product managers on shared initiatives
Requirements
- Minimum of 10 years of experience in product management
- At least 5 years of focused experience working in the email domain
- Demonstrated history of shaping communication product strategies and delivering measurable outcomes
- Capacity to analyze customer needs and translate problems into actionable product choices
- Familiarity with B2B and large enterprise operations, sales cycles, and organizational structures
- Proficiency with Amazon Web Services cloud infrastructure
- Background in building APIs or platform products centered on reliability, scale, and developer experience
- Collaborative skills for remote, global settings with the ability to mentor and set strategic vision
Qualifications
- Working knowledge of Microsoft Azure cloud services
Core Skills
Benefits
- Competitive financial compensation varying by region
- Generous time off policies
- Paid parental and wellness leave
- Healthcare coverage
- Retirement savings program options
- Potential eligibility for corporate bonus and equity plans
Frequently Asked Questions
Is this position remote?
Yes, the role is remote within the United States, though it is ineligible for candidates residing in CA, CT, NJ, NY, PA, and WA. Occasional in-person travel for team meetings, customer gatherings, or off-sites may be required.
What are the salary ranges for this job?
Estimated pay varies by location. For Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, and Washington D.C., the range is $171,120 to $213,900. For New York, New Jersey, Washington State, and California (outside San Francisco Bay area), it is $181,200 to $226,500. In the San Francisco Bay area, it is $201,280 to $251,600.
What is the application deadline?
Applications are intended to be accepted until October 25, 2026, though this timeline may shift according to business needs.
What experience is required to apply?
Candidates must have over 10 years of product management experience, with at least 5 of those years specifically dedicated to the email domain, alongside strong knowledge of Amazon Web Services.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.