Remote opportunity at
TwilioSenior Presales Engineer
Twilio is seeking a Senior Presales Engineer to join its Digital Sales Communications team on a remote basis. Twilio develops communication solutions that empower developers and…
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About This Role
Twilio is seeking a Senior Presales Engineer to join its Digital Sales Communications team on a remote basis. Twilio develops communication solutions that empower developers and businesses worldwide to build personalized customer experiences. In this role, you will help customers analyze their communication needs and direct them toward effective technical solutions. This position is well-suited for professionals who enjoy storytelling, possess strong presentation skills, and can communicate complex technical concepts…
Job Description
Twilio is seeking a Senior Presales Engineer to join its Digital Sales Communications team on a remote basis. Twilio develops communication solutions that empower developers and businesses worldwide to build personalized customer experiences. In this role, you will help customers analyze their communication needs and direct them toward effective technical solutions.
This position is well-suited for professionals who enjoy storytelling, possess strong presentation skills, and can communicate complex technical concepts to diverse audiences. While Twilio operates as a remote-first organization, staff may occasionally travel for in-person customer meetings, team gatherings, or functional off-sites. Approximately 10 percent travel is expected for this position.
Applicants should note that this remote role is not eligible to be hired in California, Connecticut, Illinois, Massachusetts, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington, or Washington D.C. The company provides competitive compensation packages, healthcare coverage, retirement plans, wellness and parental leave, and generous time off, with specific offerings varying by location. Twilio utilizes artificial intelligence during the screening phase, but final hiring choices are made by human team members. Equal opportunity employment policies apply, protecting staff from discrimination based on a wide range of personal characteristics.
Responsibilities
- Guide customers to technical solutions by understanding their communication requirements
- Communicate intricate technical topics to audiences at multiple levels
- Engage audiences through effective storytelling and strong presentation abilities
Requirements
- Minimum of five years of presales experience selling complex technical products
- Alternatively, six or more years of professional experience supporting technical products alongside customer-facing delivery or consulting experience
- Strong communication and presentation skills to build audience confidence
Qualifications
- Bachelor or Master degree in a technical field such as Computer Science, Mathematics, Engineering, or equivalent practical background
- Familiarity with cloud application architecture and cloud platforms including Microsoft Azure, Google Cloud, and Amazon Web Services
- Background in Security, Contact Center, SIP, or Telecom
- Knowledge of sales methodologies
Core Skills
Benefits
- Competitive pay and potential eligibility for commissions, corporate bonus plans, and equity plans
- Health care insurance and retirement savings program
- Paid personal time off, sick time, parental leave, and wellness leave
Frequently Asked Questions
Is this position fully remote?
Yes, the role is remote, though about 10 percent travel is anticipated for in-person customer meetings, team gatherings, or off-sites. However, candidates cannot be hired from CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington D.C.
What salary does this position offer?
The source posting does not specify a single universal salary, but lists regional pay ranges depending on the candidate location, such as $109,760.00 to $137,200.00 for certain states, and up to $152,400.00 for the San Francisco Bay area.
What is the application deadline?
Applications are intended to be accepted until November 1, 2026, though this date may change depending on business needs.
What qualifications are needed for the Senior Presales Engineer role?
Candidates must have either 5 plus years of presales experience selling complex technical products or 6 plus years supporting technical products with customer-facing delivery or consulting experience, along with excellent communication skills.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.