Opportunity at
DropboxSenior Manager, Sales Operations
Dropbox seeks a Senior Manager, Sales Operations to guide its regional sales operations group while directly overseeing the NAMER sales operations function. In this visible position,…
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About This Role
Dropbox seeks a Senior Manager, Sales Operations to guide its regional sales operations group while directly overseeing the NAMER sales operations function. In this visible position, the chosen candidate will act as the primary operational partner for NAMER sales executives and manage two sales operations managers covering EMEA and APJ. The role entails coordinating territory and quota execution, sales planning, forecast interpretation, and operational enhancements, while aligning regional efforts with…
Job Description
Dropbox seeks a Senior Manager, Sales Operations to guide its regional sales operations group while directly overseeing the NAMER sales operations function. In this visible position, the chosen candidate will act as the primary operational partner for NAMER sales executives and manage two sales operations managers covering EMEA and APJ. The role entails coordinating territory and quota execution, sales planning, forecast interpretation, and operational enhancements, while aligning regional efforts with broader global strategies. The person in this position will leverage artificial intelligence, analytics, and automation tools to streamline reporting workflows and improve pipeline visibility. This opportunity suits an experienced operations professional with a strong background in data-driven decision making, multi-region leadership, and cross-functional collaboration within high-growth or transformational corporate environments.
Responsibilities
- Lead the regional sales operations team by managing managers supporting EMEA and APJ while maintaining direct ownership of the NAMER sales operations partnership.
- Establish consistent sales operations standards across NAMER, EMEA, and APJ while preserving flexibility for local market requirements.
- Partner with the Chief Business Officer organization and the GTM Strategy and Programs team to connect regional operations with company-wide priorities.
- Collaborate with Sales Strategy, Systems, Analytics, Compensation, Finance, and Enablement to automate recurring workflows.
- Translate go-to-market strategy and business priorities into clear operating plans for NAMER sales leadership.
- Manage the NAMER operating cadence, including territory management, account segmentation, forecasting governance, and pipeline inspection.
- Lead end-to-end NAMER coverage design such as book cutting, territory planning, account assignment, and quota allocation.
- Oversee CRM quality assurance and hygiene in the region, including Salesforce hierarchy management and process compliance.
Requirements
- At least 8 years of experience in sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.
- People management experience leading and developing experienced sales operations professionals while remaining hands-on.
- At least 4 years of experience working with executive stakeholders.
- Experience leading territory planning, account segmentation, forecasting, pipeline inspection, and annual sales planning processes.
- Deep understanding of quota planning, sales capacity modeling, and quota governance.
- Experience using artificial intelligence, automation, and analytics tools to improve forecasting, reporting, and workflow efficiency.
Qualifications
- Bachelor's degree or equivalent practical experience.
- Experience supporting executive operating cadences such as weekly business reviews, forecast calls, and quarterly business reviews for senior sales leadership.
- Experience designing or optimizing territory, account segmentation, or book-of-business models for high-growth SaaS organizations.
- Experience leading sales operations across multiple regions or managing regionally aligned teams.
- Experience developing quota methodologies and partnering with finance and sales leadership.
- Experience supporting multiple sales motions including direct, channel, self-serve, and enterprise across global or multi-region organizations.
- Strong proficiency with Salesforce, Tableau, SQL, or similar business intelligence and CRM platforms.
- Experience operating in a high-growth or transformational environment.
Core Skills
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