Remote opportunity at
TwilioPrincipal Engineer (L5)
Twilio is hiring a Principal Engineer (L5) to join the Twilio Segment Data platform and pipelines team. In this role, the engineer will build and scale…
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About This Role
Twilio is hiring a Principal Engineer (L5) to join the Twilio Segment Data platform and pipelines team. In this role, the engineer will build and scale systems capable of handling hundreds of thousands of data points per second. Responsibilities include leading the development of high-scale data processing systems, guiding architectural decisions, and ensuring the reliability, performance, and cost-efficiency of complex distributed systems. The position is fully remote, though candidates must…
Job Description
Twilio is hiring a Principal Engineer (L5) to join the Twilio Segment Data platform and pipelines team. In this role, the engineer will build and scale systems capable of handling hundreds of thousands of data points per second. Responsibilities include leading the development of high-scale data processing systems, guiding architectural decisions, and ensuring the reliability, performance, and cost-efficiency of complex distributed systems.
The position is fully remote, though candidates must reside in specific regions of India, namely Karnataka, Tamil Nadu, Maharashtra, Telangana, or Delhi. Occasional in-person travel may be required for team off-sites, gatherings, or client meetings. Twilio operates as a remote-first communications platform provider that helps businesses deliver personalized customer experiences.
This role suits experienced distributed systems engineers who possess strong technical depth in cloud-native architecture, high-scale ingestion, and GenAI or LLM solution deployment. Twilio is an equal opportunity employer that considers candidates from diverse backgrounds and non-traditional career paths.
Responsibilities
- Own and deliver routing experiences for the Data platform and pipelines team for Twilio Segment
- Architect and operate distributed systems in cloud environments that remain consistently available
- Direct technical choices while balancing performance, reliability, and cost factors
- Convert complex technical strategies into clear plans for product managers, architects, and other stakeholders
Requirements
- Hands-on background with high-scale messaging, streaming systems, and processing engines handling several thousand events per second
- Strong service design abilities to model modular, extensible, and composable interfaces and internals
- Expert programming experience utilizing Go or comparable object-oriented programming languages
- Demonstrated history of identifying, prototyping, and launching GenAI or LLM solutions for engineering and data processing tasks
- Technical depth spanning distributed systems, cloud-native architecture, and high-scale data ingestion
- Strong communication, operational excellence, and problem-solving skills
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- Proficiency in container technologies, distributed caching, and datastores such as Docker and Kubernetes
- Experience working with modern observability tools and CI/CD pipelines including Datadog, Grafana, and Prometheus
- Familiarity with artificial intelligence and machine learning technologies
- Experience managing and operating AWS infrastructure
- Background working in geographically distributed teams
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample wellness and parental leave
- Healthcare coverage
- Retirement savings program
- Support for community volunteering and donation efforts
Frequently Asked Questions
Is this position remote?
Yes, this role is remote, but candidates must be based in specific regions of India, namely Karnataka, Tamil Nadu, Maharashtra, Telangana, or Delhi. Occasional in-person travel for team gatherings or customer meetings may be required.
What education or degree is required?
The posting requires a Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
What is the salary for this role?
The salary is not specified in the job posting.
What experience is needed for this Principal Engineer position?
Applicants must have expert programming experience in Go or similar object-oriented languages, technical depth in distributed systems and cloud-native architecture, and demonstrated experience deploying GenAI or LLM solutions.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
