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SpotifyFraud Analyst (Revenue Protection) - 12-Month Fixed-Term
Spotify is hiring a Fraud Analyst to join the Revenue Protection Operations team in London on a 12-month fixed-term contract. This position focuses on safeguarding revenue,…
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About This Role
Spotify is hiring a Fraud Analyst to join the Revenue Protection Operations team in London on a 12-month fixed-term contract. This position focuses on safeguarding revenue, minimizing revenue leakage, managing chargebacks and disputes, and preventing payment fraud, creator onboarding issues, and platform misuse. The successful candidate will work alongside a global network of engineers, product managers, data scientists, and business managers to strengthen the platform's operational defenses. Responsibilities include analyzing…
Job Description
Spotify is hiring a Fraud Analyst to join the Revenue Protection Operations team in London on a 12-month fixed-term contract. This position focuses on safeguarding revenue, minimizing revenue leakage, managing chargebacks and disputes, and preventing payment fraud, creator onboarding issues, and platform misuse.
The successful candidate will work alongside a global network of engineers, product managers, data scientists, and business managers to strengthen the platform's operational defenses. Responsibilities include analyzing emerging misuse trends, utilizing artificial intelligence and automated tooling, processing daily escalations, and collaborating with cross-functional partners to refine risk mitigation frameworks.
This role is well-suited for someone with a background in fraud analysis who can adapt quickly and manage complex technical risks independently. Spotify operates an equal opportunity workplace and offers work location flexibility with some in-person meetings required.
Responsibilities
- Investigate flagged suspicious activities to secure genuine users and minimize revenue leakage
- Adopt, test, and utilize emerging AI tools and automated solutions to boost detection efficiency
- Partner with engineering, product teams, and external vendors to design and test system updates
- Identify new fraud patterns and present data-driven insights to establish performance guardrails
- Manage daily escalations related to misuse while translating insights into risk frameworks
- Assist leadership in updating internal operational playbooks, process automation, and policies
Requirements
- Minimum of two years of professional experience as a fraud analyst or within revenue protection
- Background working in e-commerce, merchant fraud, marketplaces, or creator platforms
- Familiarity with financial crime risks, dispute and chargeback management, and prevention techniques
- Hands-on experience utilizing rule-based or machine learning fraud prevention platforms
- Data analysis proficiency using SQL and dashboard visualization tools such as Looker or Tableau
- Ability to work in London on a 12-month fixed-term contract
Qualifications
- Prior knowledge of Google BigQuery
Core Skills
Frequently Asked Questions
What is the employment type and duration for this role?
This is a 12-month fixed-term cover position.
Where is the position located?
The role is based in London, United Kingdom, with the flexibility to work from home alongside some required in-person meetings.
What experience is required to apply?
Applicants need at least two years of experience in a revenue protection or fraud analyst role, ideally within marketplaces, e-commerce, merchant fraud, or creator platforms.
Is a salary specified in the job posting?
The posting does not specify the salary for this position.
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