On-site opportunity at
RoPharmacy Operations Trainer - Romeoville, Illinois,
Ro operates as a direct-to-patient healthcare organization combining telehealth, laboratory services, and pharmacy operations into a single vertically integrated platform. Established in 2017, the company aims…
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About This Role
Ro operates as a direct-to-patient healthcare organization combining telehealth, laboratory services, and pharmacy operations into a single vertically integrated platform. Established in 2017, the company aims to simplify health journeys across the United States. This position is based on-site at the Ro facility located in Romeoville, Illinois, with required periodic travel to other pharmacy sites. The Pharmacy Operations Trainer will design, organize, and execute standardized training initiatives covering all pharmacy…
Job Description
Ro operates as a direct-to-patient healthcare organization combining telehealth, laboratory services, and pharmacy operations into a single vertically integrated platform. Established in 2017, the company aims to simplify health journeys across the United States. This position is based on-site at the Ro facility located in Romeoville, Illinois, with required periodic travel to other pharmacy sites.
The Pharmacy Operations Trainer will design, organize, and execute standardized training initiatives covering all pharmacy operational duties. This professional works alongside subject matter experts across multiple departments to ensure staff members maintain safety, consistency, and adherence to regulations. Key areas of collaboration include quality, compliance, compounding, supply chain, and workforce management. Responsibilities span onboarding new hires, managing learning paths, tracking competency metrics, and supporting standard operating procedure updates.
Ideal candidates bring background experience from regulated settings such as manufacturing, healthcare, or pharmacy operations. The role suits individuals skilled in project management who enjoy facilitating learning, mentoring personnel, and establishing scalable educational frameworks.
Responsibilities
- Manage onboarding initiatives and role-based training programs across pharmacy operations functions
- Design and deliver instructor-led, hands-on, virtual, and Learning Management System courses
- Partner with subject matter experts to build standardized instructional materials aligned with operational processes and regulations
- Coordinate educational updates linked to new equipment, product launches, process upgrades, and procedure changes
- Establish role-based learning paths, competency evaluations, qualification records, and training matrices
- Track course completion, regulatory compliance, and instructional efficacy using established metrics
- Identify needs for retraining through internal audits, quality events, and leadership feedback
- Collaborate cross-functionally to maintain workforce readiness and consistent practices across facilities
Requirements
- Minimum of three years of professional experience within pharmacy operations, healthcare, laboratory environments, manufacturing, or other regulated fields
- Background in building and conducting operational training programs within fast-paced settings
- Demonstrated capability in facilitating education, creating learning content, and administering competency evaluations
- Strong organizational, project management, and communication abilities
- Experience working alongside cross-functional teams to roll out operational initiatives
- Familiarity with Learning Management Systems and Microsoft Office tools
- Availability to work on-site in Romeoville, Illinois and travel periodically to other pharmacy locations
Qualifications
- Familiarity with standardized work practices, regulatory standards, and quality management systems
Core Skills
Benefits
- Comprehensive medical, dental, and vision insurance coverage including OneMedical membership
- Healthcare and Dependent Care flexible spending accounts
- 401(k) retirement plan featuring a company match
- Flexible paid time off policy
- Allowances for wellbeing, learning, and professional growth
- Paid parental leave along with fertility benefits
- Pet insurance coverage
- Assistance with student loan refinancing
- Access to virtual resources supporting counseling, mindfulness, and fitness
Frequently Asked Questions
Where is this Pharmacy Operations Trainer position located?
The role is based on-site at the company facility in Romeoville, Illinois. Additionally, the position requires periodic travel to other pharmacy locations.
What is the salary range for this role?
The target base salary ranges from $107,100 to $126,000, supplemented by a competitive equity and benefits package depending on applicability.
What type of experience is required for this position?
Candidates must have at least three years of experience in healthcare, pharmacy operations, laboratory settings, manufacturing, or another regulated environment, along with experience delivering operational training.
Is remote work permitted for this job?
No, this is an on-site position located in Romeoville, Illinois, and it also requires occasional travel to other pharmacy facilities.
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