Hybrid opportunity at
GustoGTM Insights & Operations
Gusto provides administration platforms handling payroll, health insurance, retirement plans, and human resources for over half a million small businesses across the United States. Operating with…
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About This Role
Gusto provides administration platforms handling payroll, health insurance, retirement plans, and human resources for over half a million small businesses across the United States. Operating with a hybrid work model, the company maintains physical workspaces in Denver, San Francisco, New York City, and Scottsdale, where team members typically work on-site two to three days each week. The organization is seeking a GTM Insights & Operations professional to serve as the…
Job Description
Gusto provides administration platforms handling payroll, health insurance, retirement plans, and human resources for over half a million small businesses across the United States. Operating with a hybrid work model, the company maintains physical workspaces in Denver, San Francisco, New York City, and Scottsdale, where team members typically work on-site two to three days each week.
The organization is seeking a GTM Insights & Operations professional to serve as the connective tissue across direct sales, indirect sales, channel partnerships, and expansion sales. This position sits within the Insights and Operations group and blends strategic planning, program management, and operational execution to drive revenue growth.
This role suits an analytical operator comfortable working with senior leadership across finance, marketing, product, and revenue operations. Responsibilities include running business rhythms, driving fiscal-year planning, leading performance-lever workstreams, and piloting AI-augmented program management tools. AI fluency is integrated into daily workflows, and candidates are expected to actively engage with artificial intelligence tools relevant to the function.
Full-time personnel receive base pay, equity in the form of restricted stock units, and standard benefits. Cash compensation varies depending on geographical location, with specific pay ranges established for Denver, New York, and San Francisco.
Responsibilities
- Manage operating cadences including roadmaps, planning cycles, OKRs, and business reviews such as weekly forecasts and quarterly evaluations
- Lead cross-functional initiatives end-to-end to drive clarity and resolve stalled projects
- Drive fiscal-year planning by translating high-level business strategies into concrete timelines and ownership metrics
- Analyze growth bottlenecks, structure analytical workstreams, and guide multi-departmental action
- Pilot AI-enhanced operational approaches, developing reusable automation patterns and artificial intelligence agents
Requirements
- Minimum of five years of professional background in business operations, consulting, revenue operations, program management, or product management
- Demonstrated expertise in at least one go-to-market discipline such as sales, marketing, partnerships, pricing, packaging, revenue analytics, or finance
- Proven capability in handling team operating mechanics including metrics tracking, forecasting, and roadmapping
- Analytical capability to interpret data, size business opportunities, and inform leadership decisions
- Active engagement and familiarity with AI tools relevant to the function
Core Skills
Benefits
- Competitive base pay
- Company equity through restricted stock units
- Comprehensive employee benefits package
Frequently Asked Questions
What is the employment type for this position?
This is a full-time position.
Where is the job located and is it remote?
This is a hybrid role with office expectations of approximately two to three days per week. Gusto has physical office spaces in Denver, San Francisco, and New York City, as well as a subsidiary office in Scottsdale.
What is the salary range for this role?
Cash compensation ranges from $158,300 to $195,237 per year in Denver, and from $185,955 to $229,345 per year in New York and San Francisco. Final offers depend on factors including candidate location, experience, and expertise.
What experience level is required?
Candidates must have five or more years of experience in business operations, revenue or GTM operations, consulting, program management, or product management, preferably within high-growth technology companies.
Sample Interview Questions
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