Remote opportunity at
TwilioStaff Solutions Architect, Opportunity LifeCycle Management
Twilio is seeking a Staff Solutions Architect, Opportunity LifeCycle Management to design and manage next-generation opportunity lifecycle platforms within the GTM Solution Architecture and Design team.…
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About This Role
Twilio is seeking a Staff Solutions Architect, Opportunity LifeCycle Management to design and manage next-generation opportunity lifecycle platforms within the GTM Solution Architecture and Design team. Twilio empowers developers worldwide and delivers communication solutions to hundreds of thousands of businesses, operating with a remote-first culture. This position sits at the intersection of user journey mapping, data mapping, integration patterns, Salesforce platform administration, and go-to-market technology operations. The ideal candidate blends…
Job Description
Twilio is seeking a Staff Solutions Architect, Opportunity LifeCycle Management to design and manage next-generation opportunity lifecycle platforms within the GTM Solution Architecture and Design team. Twilio empowers developers worldwide and delivers communication solutions to hundreds of thousands of businesses, operating with a remote-first culture.
This position sits at the intersection of user journey mapping, data mapping, integration patterns, Salesforce platform administration, and go-to-market technology operations. The ideal candidate blends deep technical proficiency in Salesforce and enterprise ecosystems with strong business process expertise to drive operational excellence, system scalability, governance, and compliance readiness across revenue workflows.
The role involves partnering closely with sales operations, product management, engineering, data, and master data management teams to architect robust solutions. Candidates should expect approximately ten percent travel for in-person customer meetings, functional off-sites, and team gatherings. Twilio values diverse industry backgrounds and encourages applicants from varied career paths.
Responsibilities
- Collaborate with engineers, product managers, and program managers to design and manage solutions inside Salesforce and adjacent technologies for the opportunity life cycle management team
- Maintain a comprehensive view of CRM processes and user personas to guarantee compatibility with upstream and downstream systems
- Engage regularly with diverse stakeholders holding varying technical knowledge and priorities
- Lead end-to-end projects aimed at improving how internal and go-to-market teams track opportunity lifecycles and revenue forecasting
- Build automation and system behavior utilizing Apex, Lightning Components, and Flow to maintain scalability and end-user experience
- Convert business needs from multiple stakeholders into concrete technical solutions
- Provide ongoing roadmap ownership alongside product owners and managers
- Promote technology best practices and act as a technology stakeholder
Requirements
- Ten years of extensive experience working with Salesforce and SalesCloud implementations
- Five or more years of background designing and implementing large-scale automation inside the Salesforce ecosystem
- Five or more years of background designing and implementing large-scale automation related to usage-based selling
- Advanced technical expertise in Salesforce declarative automation, APEX, object-oriented programming, data modeling, event platforms, batch processes, and integration patterns
- Demonstrated capability to produce clear and highly detailed documentation outlining thoughts, process mappings, and recommendations
- Proven track record of operating as a strategic partner who can constructively challenge leadership and stakeholders for system scalability
- Demonstrated history of delivering complex, cross-functional strategic initiatives within a fast-paced setting
- Possession of Salesforce Application Architect experience
Qualifications
- Salesforce B2B Solution Architect certification
- Salesforce Platform App Builder certification
- Salesforce Developer I certification
- Salesforce Application, System Architect, or Developer certifications
- Background designing and building within Salesforce for large user bases exceeding 2,000 users
- Familiarity with business intelligence tools such as Tableau or Power BI
- Familiarity with integration middleware like Mulesoft, Workato, or Tray.io
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample parental leave
- Wellness leave
- Healthcare insurance
- Retirement savings program including a 401(k)
- Paid sick time
- Paid personal time off
- Eligibility for Twilio's equity plan and corporate bonus plan
Frequently Asked Questions
Is this position remote?
Yes, this role is remote-first, though it is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Additionally, some locations have specific regional salary ranges and eligibility restrictions noted in the posting.
What is the employment type?
The posting specifies a full-time employment type.
Will I need to travel for this job?
Yes, approximately ten percent travel is anticipated for in-person team gatherings, functional off-sites, and customer meetings.
What salary does the position offer?
The salary depends on geographic location. For example, ranges include $126,560 to $160,700 in certain states, $136,000 to $170,000 in others, and $151,120 to $188,900 in the San Francisco Bay area.
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