Hybrid opportunity at
GustoLead AV Engineer
Gusto provides an online platform helping over 500,000 small businesses manage payroll, health benefits, 401(k)s, and human resources. The company maintains physical offices in San Francisco,…
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About This Role
Gusto provides an online platform helping over 500,000 small businesses manage payroll, health benefits, 401(k)s, and human resources. The company maintains physical offices in San Francisco, Denver, New York, Burlingame, and Scottsdale. To support this infrastructure, Gusto is hiring a full-time Lead AV Engineer based in San Francisco on a hybrid schedule. This is a senior individual contributor position acting as the primary design authority for audiovisual technology across the…
Job Description
Gusto provides an online platform helping over 500,000 small businesses manage payroll, health benefits, 401(k)s, and human resources. The company maintains physical offices in San Francisco, Denver, New York, Burlingame, and Scottsdale. To support this infrastructure, Gusto is hiring a full-time Lead AV Engineer based in San Francisco on a hybrid schedule.
This is a senior individual contributor position acting as the primary design authority for audiovisual technology across the company workspace and serving as technical director for corporate events. The successful candidate will establish official company AV standards, guide multi-site capital roadmaps, and spearhead a large-scale migration of over 200 conference rooms from Zoom to Google Meet. Day-to-day work involves designing room systems, managing vendor relationships, administering software platforms, and utilizing AI-powered tools to automate routine reporting and scripting tasks.
This role suits an experienced audiovisual professional with a deep technical background in control systems, live broadcast production, and vendor management who prefers creating original technical blueprints over merely executing outside drawings. Travel to various company locations and flexibility regarding event hours are required.
Responsibilities
- Design, test, troubleshoot, and implement audiovisual technology across company offices, meeting spaces, and event venues
- Establish and maintain official corporate AV standards covering room tiers, signal flow, control systems, and lighting
- Architect and direct technical production for high-profile internal and external company events
- Lead the technical workstream for migrating more than 200 conference rooms from Zoom to Google Meet
- Manage multi-site AV capital roadmaps and vendor relationships for office buildouts and upgrades
- Administer meeting space SaaS offerings, endpoints, streaming platforms, and firmware lifecycles
- Serve as an escalation contact for the IT support team regarding meeting spaces and live events
- Build automation tooling and generate documentation using AI assistants
- Coach internal support staff and event technicians to handle tier-one issues
Requirements
- At least 8 years of professional AV engineering experience including work as a senior or design-owning resource for multi-site organizations
- Demonstrated background in technical direction and end-to-end execution of high-stakes live events
- Hands-on expertise with AV control system programming, audio routing, video switching, and DMX networking
- Deep knowledge of collaboration platforms, streaming protocols, and broadcast cameras
- Proficiency in daily usage of AI tools for scripting control logic and analyzing platform data
- Experience managing an annual audiovisual budget and negotiating vendor relationships
- Availability to work on-site in San Francisco on a hybrid schedule with willingness to travel and maintain flexible event hours
Qualifications
- Strong preference for QSC control system programming experience
- Familiarity with Crestron, Biamp, and Extron systems
- Familiarity with Sony Cinema Line broadcast equipment
Core Skills
Benefits
- Competitive base salary targeted between $185,000 and $208,000 for San Francisco
- Equity in the form of Restricted Stock Units
- Comprehensive employee benefits package
Frequently Asked Questions
What is the location and remote work policy for this role?
This position is based in San Francisco on a hybrid work schedule. Employees work from the designated office approximately two to three days per week.
What is the salary range for the Lead AV Engineer position?
The target cash compensation for candidates based in San Francisco ranges from $185,000 to $208,000, with final offers determined by factors such as experience and expertise.
What are the primary projects for this role?
The Lead AV Engineer will author company AV standards, manage multi-site capital roadmaps, direct live event productions, and lead the technical migration of over 200 rooms from Zoom to Google Meet.
Are benefits provided with this employment?
Yes, full-time employees receive competitive base pay, benefits, and equity in the form of RSUs.
Sample Interview Questions
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