Remote opportunity at
Working SolutionsBenefits Enrollment Representative (short-term contract)
Working Solutions is hiring for a Benefits Enrollment Representative in a short-term contract position. This temporary seasonal role is well-suited for individuals looking to begin a…
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About This Role
Working Solutions is hiring for a Benefits Enrollment Representative in a short-term contract position. This temporary seasonal role is well-suited for individuals looking to begin a professional relationship with the organization, with the busiest period occurring during the open enrollment window from November 9 through December 14. Workers in this position will handle incoming communications from military members, federal retirees, and active government workers. Representatives will guide participants through online…
Job Description
Working Solutions is hiring for a Benefits Enrollment Representative in a short-term contract position. This temporary seasonal role is well-suited for individuals looking to begin a professional relationship with the organization, with the busiest period occurring during the open enrollment window from November 9 through December 14. Workers in this position will handle incoming communications from military members, federal retirees, and active government workers. Representatives will guide participants through online portal navigation, help establish new accounts, explain various plan options, and process enrollment selections. Successful contractors may receive opportunities to transition onto other company programs after this assignment concludes. Although the primary work involves assisting callers during the high-volume seasonal window, the engagement offers a pathway into subsequent projects managed by the organization.
Responsibilities
- Support federal employees, retirees, and military personnel with selecting and enrolling in benefit plans
- Walk callers through the initial account setup process
- Provide guidance on navigating the enrollment website
- Answer general questions regarding available plans
Frequently Asked Questions
What is the employment type for this role?
The position is a short-term, seasonal contract role.
What are the working hours or dates for the assignment?
The highest call volume occurs during the open enrollment period which runs from November 9 through December 14.
What is the salary for this position?
The job posting does not specify salary information.
Is this a remote or on-site position?
The posting specifies that the role is performed from home.
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